At Twibbles, we do our best to make sure your order gets to you quickly, safely, and with care.
Processing Time
- All orders are processed and shipped within 3–5 business days after purchase, pending payment authorization.
- You’ll receive a tracking number as soon as your package is on its way.
Shipping From
- Orders ship directly from Philadelphia, PA, USA.
- Delivery times will vary depending on your shipping address and the carrier.
Addresses & Delivery
- Please double-check your shipping information before completing checkout. We ship to the exact address provided.
- Twibbles is not responsible for packages delivered to an incorrect address.
- Once an order has been picked up by the carrier, it becomes the responsibility and property of the customer. Please use your tracking number to follow your delivery status.
Multiple Addresses
- If you’d like to send items to more than one address, please place a separate order for each destination.
Shipping Rates & Taxes
- Shipping costs and applicable sales tax are calculated at checkout.
A Note About Responsibility
While we’ll always do our best to support you, please know that once a package leaves our hands, Twibbles cannot be held liable for delays, damages, or lost shipments caused by the carrier. If you run into an issue, we recommend contacting the shipping carrier directly with your tracking details.